CARE SHIPPING + MORE

Things you want to know.

Do you offer international shipping?

We can arrange international shipping for customers outside Australia.

Shipping costs will depend on the destination, wheel configuration and packaging requirements.

Do you offer installation?

Installation and tyre fitting may be available through BW FORGED CO. depending on the vehicle and location.

For customers outside Sydney, we can also provide the required specifications for your preferred installer.

How should I care for my wheels?

Wheel care depends on the finish.

We recommend using a pH-neutral wheel cleaner, a soft wash mitt and clean water. Avoid harsh chemicals, abrasive cleaners and aggressive brushes.

If your wheels have a polished, brushed or other specialist finish, we’ll provide specific care recommendations where required.

Do your wheels come with a warranty?

Our wheels are covered by our applicable warranty against manufacturing defects, subject to our warranty terms and conditions.

The warranty does not cover damage caused by potholes, kerbs, accidents, incorrect fitment, misuse, modifications or normal wear and tear.

Can forged wheels be repaired if they are damaged?

It depends on the type and extent of the damage.

Because forged wheels are precision-machined components, we assess damaged wheels individually before determining whether they can be safely repaired.

If a wheel cannot be safely repaired, we’ll tell you rather than attempting a repair that compromises the wheel.

Can I order replacement wheels or individual components?

Replacement wheels and certain individual components may be available depending on the wheel design and construction.

Contact us with your original order details and we’ll assess what is required.